FAQ
Frequently Asked Questions
Here you’ll find answers to common questions about our product
General Questions
What is 10101.art?
What is 10101.art?
10101.art is a brand that redefines art ownership and appreciation. It connects people with iconic masterpieces and offers a new way to engage with art through innovative blockchain technology.
How does the product work?
How does the product work?
- Experts select paintings from top collectors, galleries, and auctions, verifying authenticity
- Top management approves the artwork, transports it to Dubai, and creates a high-resolution digital copy
- Developers tokenize the artwork into ownership tokens and launch the presale
- Once fully sold, ownership tokens can be traded on the secondary market
What is an Ownership Token?
What is an Ownership Token?
They are digital certificates representing a verified piece in a real artwork.
Each token is directly linked to a physical masterpiece — ensuring authenticity, security, and transparency — and is permanently recorded on the blockchain as immutable proof of collective ownership, enabling a new, verifiable way to engage with the art market.
Each token is directly linked to a physical masterpiece — ensuring authenticity, security, and transparency — and is permanently recorded on the blockchain as immutable proof of collective ownership, enabling a new, verifiable way to engage with the art market.
What is a Real-World Asset (RWA)?
What is a Real-World Asset (RWA)?
A Real-World Asset (RWA) in our ecosystem refers to a tangible, physical artwork that has been carefully selected and authenticated by our experts.
Once verified, the masterpiece is digitized and tokenized into Ownership Tokens, ensuring that every digital token is securely backed by an actual, verifiable piece of art.
Once verified, the masterpiece is digitized and tokenized into Ownership Tokens, ensuring that every digital token is securely backed by an actual, verifiable piece of art.
How do you ensure each artwork is authentic?
How do you ensure each artwork is authentic?
At 10101.art, every masterpiece is rigorously vetted by world-class art experts.
We verify provenance, perform exhaustive authenticity checks, and record every detail on the blockchain—ensuring an unbreakable legacy of trust and excellence.
We verify provenance, perform exhaustive authenticity checks, and record every detail on the blockchain—ensuring an unbreakable legacy of trust and excellence.
Transactions
How do I purchase a piece of artwork?
How do I purchase a piece of artwork?
Once you’ve completed registration, simply choose the artwork you’re interested in.
When you purchase a piece of the painting, you receive an Ownership Token — a digital certificate representing your part.
Every step of your transaction is recorded on the blockchain for complete transparency.
When you purchase a piece of the painting, you receive an Ownership Token — a digital certificate representing your part.
Every step of your transaction is recorded on the blockchain for complete transparency.
What payment methods are available?
What payment methods are available?
We offer a variety of secure payment options to suit your needs:
- Crypto Wallet: Make direct payments using your connected digital wallet
- Crypto Gateway: Use an external payment service to choose from a variety of blockchains and tokens
- Bank Card: Pay with your usual bank cards
Each method is integrated into our secure system, ensuring that every transaction is safe and transparently recorded on the blockchain.
Are there any additional fees?
Are there any additional fees?
A minimal processing fee is applied to cover blockchain network costs.
All fees are clearly disclosed during the purchase process.
All fees are clearly disclosed during the purchase process.
How long do transactions take?
How long do transactions take?
Transaction times vary based on the chosen payment method and blockchain network conditions.
Bank card payments are typically processed within minutes, while blockchain confirmations may take slightly longer.
Bank card payments are typically processed within minutes, while blockchain confirmations may take slightly longer.
How do I sell my piece of artwork?
How do I sell my piece of artwork?
Once all parts of the artwork are sold during the presale phase, you’ll be able to list your piece on the secondary market (currently under development).
Can I transfer my Ownership Tokens to another wallet?
Can I transfer my Ownership Tokens to another wallet?
Tokens cannot be transferred during the presale phase. Once all parts have been sold, you’ll be able to send your tokens to any supported wallet.
What happens to my ownership rights after I sell or transfer my pieces?
What happens to my ownership rights after I sell or transfer my pieces?
When you sell or transfer your pieces, your ownership rights are fully transferred to the new owner.
The transaction is securely recorded on the blockchain, ensuring that all associated rights and benefits automatically pass to the recipient, and you no longer hold any claim over that part of the artwork.
The transaction is securely recorded on the blockchain, ensuring that all associated rights and benefits automatically pass to the recipient, and you no longer hold any claim over that part of the artwork.
Refunds
Can I get a refund?
Can I get a refund?
Refunds are available if you meet our eligibility criteria as detailed in our Refund Policy.
Here’s how it works:
Here’s how it works:
- Eligibility: Refunds are granted for eligible cases (e.g., significant payment delays or unlawful third-party actions). Transactions that do not meet these criteria are final.
- Request Process: To initiate a refund, you must submit a completed Refund Form to our support team at refund@10101.art.